How is this different from a marketing agency or CRM consultant?

Agencies execute tactics. CRM consultants configure software. I build the operational system that connects your marketing, sales, and delivery into one revenue engine, and I coach your team to run it. When we're done, you don't need me anymore.

We're only a $3M company. Are we too small for this?

If you have a sales team, a marketing function, and clients to serve, you have a revenue engine, even if it's held together with duct tape. The earlier you build the right systems, the faster you grow.

What if my team resists the changes?

That's exactly why this is done-with-you, not done-to-you. Your team is involved in every phase: mapping their own processes, defining their own metrics, choosing the AI tools they'll actually use. People don't resist change they helped create.

What kind of AI tools will we implement?

Depends on where your biggest time drains are. Common implementations include AI-powered lead scoring, automated follow-up sequences, chatbots for initial customer support, and automated reporting dashboards. We focus on tools that save your team measurable hours per week, not shiny objects.

I've been burned by consultants before.

Most consulting engagements fail because the consultant builds something in a silo that the team rejects, or because the engagement ends and nobody knows how to maintain what was built. My model solves both problems: your team builds it with my guidance, so they own it. And every recommendation comes from your actual data, not a generic template.

Terms of Service

Last updated April 6, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Modern BizOps LLC ("Company," "we," "us," or "our"), concerning your access to and use of the modernbizops.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

By accessing the Site, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are prohibited from using the Site and must discontinue use immediately.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.

2. Services Description

Modern BizOps provides revenue operations coaching and consulting services ("Services") for small and mid-size businesses. Our Services include but are not limited to:

Done-with-you revenue operations coaching
Revenue engine diagnostics and assessments
Go-to-market strategy development
Sales, marketing, and delivery system optimization
AI automation implementation guidance

The specific scope, timeline, and deliverables of any engagement will be defined in a separate service agreement between you and Modern BizOps.

3. Intellectual Property Rights

Unless otherwise indicated, the Site and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Modern BizOps LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use only. No right, title, or interest in or to the Site or any content on the Site is transferred to you.

4. User Representations

By using the Site, you represent and warrant that:

You have the legal capacity and agree to comply with these Terms
You are at least 18 years of age
You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise
You will not use the Site for any illegal or unauthorized purpose
Your use of the Site will not violate any applicable law or regulation

5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user, you agree not to:

Systematically retrieve data or content from the Site to create a collection, compilation, database, or directory without written permission
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
Circumvent, disable, or otherwise interfere with security-related features of the Site
Use any information obtained from the Site to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Engage in any automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar data gathering tools
Attempt to impersonate another user or person or use the username of another user
Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use of the Site

6. Limitation of Liability

In no event will Modern BizOps LLC, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Site or Services
Any conduct or content of any third party on the Site
Any content obtained from the Site
Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising out of or relating to these Terms or the Site shall not exceed the amount you paid to us, if any, during the twelve (12) months prior to the claim.

7. Disclaimer of Warranties

The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis. Modern BizOps LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, or materials included therein. You expressly agree that your use of the Site is at your sole risk.

We do not guarantee that the Site will be available at all times or that the information on the Site is complete, accurate, or current. Results from coaching engagements vary and depend on many factors specific to your business. No guarantees of specific business outcomes are made or implied.

8. Indemnification

You agree to defend, indemnify, and hold harmless Modern BizOps LLC and its subsidiaries, affiliates, officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Site or breach of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Richmond, Virginia, and you hereby consent to personal jurisdiction and venue therein.

10. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Site will cease immediately.

11. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

12. Contact Us

If you have questions about these Terms, please contact us at:

Modern BizOps LLC
2502 Kenmore Rd
Henrico, VA 23228
United States
access@bradleydewet.com